Plans and billing
Every account starts free for 15 days. Pro is priced per seat per month, billed monthly or yearly, and Enterprise is priced on request. You manage your plan, seats, payment method and invoices in Settings → Subscription.
The plans
| Plan | What you get |
|---|---|
| Free (15 days) | Unlimited recordings and transcriptions, the desktop app, the Chrome extension, the mobile apps, report templates, Ask Acta and 600 minutes of storage |
| Pro | Everything in Free, plus unlimited AI summaries and storage, asking across many meetings, talk-time analytics, the Follow-up center, downloads and unlimited integrations |
| Enterprise | Everything in Pro, plus on-premise deployment, single sign-on, APIs, white-label options, private storage, custom data retention and a dedicated account manager |
See the prices in your currency on the pricing page.
Upgrade
- 1Open Settings → Subscription.
- 2Click Upgrade now, or Change plan if you already pay.
- 3Choose a plan and pay. Payments go through Razorpay.
Seats
- Each person who records meetings with Acta needs a seat.
- On your own plan, click + Add seats next to Seats. In a workspace, the owner adds seats when inviting people.
Payment method and invoices
In Settings → Subscription, click Update payment method to get your invoices, change your card and manage the subscription in Razorpay.
If a payment fails
The plan shows Payment pending or Halted. Update your payment method to resume it.
Cancel
- 1Open Settings → Subscription and click Cancel subscription.
- 2Confirm. You keep your paid features until the end of the billing period, shown as Access until.
In a team
- The workspace owner manages the plan and pays for it. Members see Team subscription and its status.
- A member can click Leave team: they stop getting Pro through the team, and their seat becomes free.
Troubleshooting
Does Acta give refunds?
No. All purchases are nonrefundable. You can cancel at any time, and it takes effect at the end of the paid term.
What happens to my data if I cancel?
It is kept for 30 days after cancellation and may be deleted after that, so download what you need first.
Which payment methods can I use?
Major credit and debit cards. Business customers can ask for other arrangements.