Solutions / Operations

Run the business, not the minutes

Weekly reviews, incidents and supplier calls are written up with every number, owner and date, so the next meeting starts from what was agreed.

Meetings Acta writes up for operations

  • Weekly business reviews
  • Incident reviews
  • Supplier calls
  • Cross-team decisions
  • Planning

From the conversation to the report

Weekly business review Recorded
  • D

    Dan: On-time delivery was 91% against a 95% target.

  • M

    Maya: The late trucks were all from one carrier.

  • D

    Dan: Leo, please raise it with them this week.

Written by Acta

KPI review

On-time delivery
91% vs 95% target
Cause
One carrier late
Fix
Raise with carrier
Owner
Leo · this week

Sample operations reports

What each template writes after a meeting. Example meetings and people.

Operations

KPI review

From “Weekly operations KPI review” · sample report

In short

On-time delivery missed target for the second week; fix agreed with the warehouse lead.

Metrics

On-time delivery
91% vs 95% target, down (Marco)
Order accuracy
99.2% vs 99% target, steady
Cause of miss
Late carrier pickups at the north site
Fix
Add a second pickup slot from Monday (Marco)

Every metric with an owner

Value, target, trend and owner for each KPI, plus the fix for each miss.

Blameless post-mortems

Timeline, impact, root cause and corrective actions, written from the call.

Decisions that stick

The decision log keeps who decided, who owns it and how it changed.

Templates for operations

Turn on the ones you need. Each reads the meeting and writes its report, and skips meetings it isn't meant for.

KPI review

Every KPI with value, target, trend and owner, plus misses and the agreed fixes.

Incident post-mortem

Blameless write-up: timeline, impact, root cause and corrective actions.

Vendor review

Supplier performance against SLAs, open issues, risks and a keep / renegotiate / exit view.

Decisions & RACI

Decisions made and who is responsible, accountable, consulted and informed.

Operations: questions

More examples in use cases.

Can Acta track decisions across weeks?

Yes. The decision log shows each decision, its owner, linked actions and the history when it changes.

What does the Vendor review cover?

Performance against SLAs, open issues, risks and a keep, renegotiate or exit view.

Is the post-mortem blameless?

Yes. It records the timeline, impact, root cause and corrective actions, not who to blame.

Try Acta for operations.

Free for 15 days. Record your next meeting and get the report.

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