Glossary / Outcomes
What is a RACI matrix?
Updated Nov 1, 2026
Definition
A RACI matrix is a table that shows, for each task or decision, who is Responsible for doing the work, who is Accountable for the result, who is Consulted before it happens and who is Informed afterwards.
The four roles
- Responsible: does the work. There can be more than one.
- Accountable: owns the result and signs it off. Exactly one person.
- Consulted: gives input before the work is done.
- Informed: is told about the outcome.
Rules that keep a RACI useful
- One Accountable person per task, never a team.
- Keep Consulted short, or every decision slows down.
- A task with no Responsible person is a gap to fix now.
| Task | Responsible | Accountable | Consulted | Informed |
|---|---|---|---|---|
| Launch EU region | Ravi | Priya | Legal | Sales |
| Update pricing page | Mei | Mei | Finance | Support |
| Vendor security review | Dev | Priya | IT | Leadership |
How Acta builds a RACI from meetings
Acta's Decisions & RACI template logs each decision with who made it and why, then builds a RACI for the work discussed in the meeting, flagging anything without an owner.
Decisions & RACI templateFAQ
What's the difference between Responsible and Accountable?
Responsible people do the work. The Accountable person owns the outcome and makes the final call. One person can be both.
When should a team use a RACI?
In cross-team projects, steering committees and any work where it's unclear who owns what.