Find answers to common questions about getting started with Acta.ai. If you can't find what you're looking for, don't hesitate to contact our support team via email at support@acta.ai or through the in-app chat feature.
Account & Setup
How do I create an Acta.ai account?
Visit acta.ai and click "Sign Up". You can create an account using your work email, Google account, or Microsoft account. Follow the prompts to complete your profile setup.
Is there a free trial available?
Yes, Acta.ai offers a 14-day free trial with full access to all features. No credit card is required to start your trial.
How do I invite team members?
Go to Settings → Team Management, click "Invite Members", and enter their email addresses. They'll receive an invitation to join your workspace.
Features & Usage
Which meeting platforms does Acta.ai support?
Acta.ai currently supports Google Meet, Zoom, and Microsoft Teams. More platforms are being added regularly.
How accurate is the transcription?
Our AI-powered transcription typically achieves 95%+ accuracy in clear audio conditions. Accuracy may vary based on audio quality, accents, and background noise.
Can I edit meeting summaries?
Yes, you can edit both transcripts and summaries after they're generated. Changes are tracked and preserved in the meeting history.
Security & Privacy
Is my meeting data secure?
Yes, Acta.ai uses enterprise-grade encryption and follows strict security protocols. We're compliant with GDPR, HIPAA, and SOC 2 Type II standards.
Who can access my meeting content?
Only authorized team members can access meeting content. You have full control over permissions and sharing settings.
Billing & Support
How does pricing work?
Pricing is based on the number of team members and meeting hours per month. View our pricing page for detailed information about plans and features.
How do I get support?
You can reach our support team via email at support@acta.ai, through the in-app chat feature, or by scheduling a call with our customer success team.
Need More Help?
If you can't find the answers you need in our FAQs, we offer several additional resources: