The AI Agent for Customer Support Teams
Generate clear, structured summaries of customer support conversations by capturing essential information such as customer identity, issue details, troubleshooting steps, resolution status, sentiment, and follow-up actions
Customer Support: Powering Service Teams Worldwide
Join thousands of customer support professionals who've transformed their workflow with AI-powered meeting intelligence.
Built for the full Customer Support Journey
From initial inquiry to case closure, Acta.ai is your team's dedicated AI partner
Comprehensive Conversation Summaries
Generate clear and organized overviews of every customer interaction, ensuring all key details are documented for future reference.
Essential Information Capture
Automatically record critical elements such as customer identity, issue details, troubleshooting steps, and resolution status within each summary.
Actionable Insights & Follow-up
Track customer sentiment and outline necessary follow-up actions, empowering support teams to deliver proactive and personalized customer care.
Powerful features, seamless workflow
Everything you need to supercharge your investment process.
AI-Powered Transcription
Real-time, speaker-diarized transcripts with over 95% accuracy across 50+ languages.
Automated Summaries
Instantly get summaries, action items, and key topics from every call with custom templates.
Conversation Intelligence
Track keywords, analyze sentiment, and uncover hidden insights with advanced AI models.
Seamless CRM Sync
Automatically push notes, contacts, and tasks to your CRM with bi-directional sync.
Advanced Search
Find any moment, in any conversation, across your entire history with semantic search.
Enterprise-Grade Security
Protecting your data with SOC 2, GDPR, and HIPAA compliance plus end-to-end encryption.
Seamless integrations with your favorite tools
Connect with the platforms you already use to streamline your investment workflow
Frequently Asked Questions
Everything you need to know about Acta.ai
Security is our top priority. We employ enterprise-grade security measures, including end-to-end encryption, SOC 2 Type II compliance, and GDPR/HIPAA readiness. Access to data is strictly controlled and audited.
Acta.ai integrates natively with Zoom, Google Meet, and Microsoft Teams. We also offer seamless integration with popular CRMs like Salesforce, HubSpot, and Affinity, with more being added constantly.
Absolutely. You can create custom trackers, keywords, and scoring models to align the AI's analysis with your unique investment criteria, helping you surface the most relevant opportunities.
Onboarding is simple and fast. You can connect your calendar and be ready to record your first meeting in under 5 minutes. We also offer dedicated support and training for enterprise teams to ensure a smooth rollout.
Ready to supercharge your customer support workflow?
Join thousands of support professionals who've transformed their workflows with AI-powered assistance. Start your 14-day free trial today.